Comcast Loses Fewest TV Customers in 8 Years

Comcast Loses Fewest TV Customers in 8 Years

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An ongoing period is a rejoice for Comcast in history for its traditional TV services – despite the bitter part of a picture where it was assumed to be on losing track in the hands of TV subscribers. Fortunately that did not take place. Rather Comcast is stemming its losses by luring subscribers with new TV-Internet packages; giving than a grip over fancier cable box. Mention not the recent investments in customer service – provided a long blemish over its reputation.

As per press releases by the company, it had added about 89,000 TV consumers in the last three months’ time-span of last year. Upon which the 4Q yielded best ever results in 8 years’ time-span. However, over an annual scale, the TV service provider is believed to have lost approx. 36,000 consumers (a bit of drop over since year 2007). The company also took into video consumers in year 2006.

As for other cable companies, over a competition platform, they too are putting in every effort to compete well as per their improved standards. The current turmoil for all TV service providers is that people prefer watching various videos online. Time Warner Cable posted a small gain of 32,000 TV customers for year 2015, the first year it’s added TV subscribers since year 2006.

“Even as cord-cutting has dramatically accelerated with TV customers dropping nearly 1% a year, cable companies like Comcast, Time Warner Cable, Charter and Cox are losing fewer customers overall than they have in years. That’s come as satellite-TV providers and phone companies like Verizon and AT&T do worse. (AT&T bought satellite provider DirecTV in July.)” – Craig Moffett of MoffettNathanson Research

However, this year might prove healthier for TV service providers as they add back TV customers; as what Morgan Stanley has to say.

Comcast is also still rolling out its updated X1 cable box, which the company says has helped it hold on to customers longer. X1 users also tend to spend more on extra DVRs, meaning more money for Comcast. At the end of the third quarter, only about 25 percent of its TV customers had it. Comcast says 61 percent of its new video customers in the fourth quarter got X1.

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I handle much of news coverage for tech stocks, and occasionally cover companies in different sectors. In the past, I've written for other financial sites and published independent investment research, primarily on tech companies. I have a B.A. in Economics from Columbia University. I'm based out of San Diego, but grew up in Southern New Jersey. I play basketball and tennis in my spare time, am a long-time (and long-suffering) fan of Philadelphia's sports teams, and alternate daily between using an iPad Air, a Galaxy Note 3, and one or two Windows PCs.

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